These are a few of our frequently asked questions. Please do not hesitate to get in touch if you have a query that is not answered below:
We offer a free sample service and will send out up to 8 free samples of fabrics. You will just be charged for postage at £1.75. Simply order through the website here. Please note that during very busy periods this service may not be available.
You can pay using the following payment methods:
PayPal - You do not need to have a PayPal account to pay by PayPal and can use both debit or credit cards or your PayPal balance.
Stripe - You can pay by credit card using Stripe.
We are a UK VAT registered company, our VAT number is: 363 8997 35. All prices shown on our website are inclusive of the current UK VAT of 20%.
Our fabrics are generally sold by the fat quarter (1 unit) but larger amounts are always sent as one continuous piece of fabric. (The only exceptions are border prints and jersey fabrics which are sold by the half metre. This will be specified in the item description).
1 unit = 1 FQ = 56cm x 50cm
2 units = Half Metre = 112cm x 50cm
3 units = 112cm x 75cm
4 units = 1 Metre = 112cm x 100cm
5 units = 112cm x 125cm
6 units = 1.5 Metres = 112cm x 150cm
7 units = 112cm x 175cm
8 units = 2 Metres = 112cm x 200cm
If you change your mind about a purchase you have made within 7 working days of the date of delivery, you are entitled to a full refund of the original purchase price for the goods you wish to return. You will not be entitled to a refund of the postage cost or the cost of returning the item to us. To be eligible for a return, your item must be unused and in the same condition that you received it, and it must be in the original packaging.
If the item you purchased was faulty or you think the item was not as described in the item description, please contact us as we may be able to resolve the problem to your satisfaction. If you wish to return the item, we will refund the full cost of the item plus the cost of returning it. Once your return is received and inspected, we will contact you to let you know and we will credit your original method of payment within 2 days.
PAYPAL CHARGES FOR CURRENCY CONVERSION
PayPal charges a small fee for currency conversion depending on where you live. Please check the fees before you order as the amount you pay may differ slightly to the amount shown on your invoice. The currency exchange rate is set automatically by our website provider.
What is GOTS Certification?
The Global Organic Textile Standard (GOTS) is recognised as the world's leading processing standard for textiles made from organic fibres. It defines high-level environmental criteria along the entire organic textiles supply chain and requires compliance with social criteria as well.