FAQ

These are a few of our frequently asked questions. Please do not hesitate to get in touch if you have a query that is not answered below:

 

PAYMENT METHODS

You can pay using the following payment methods:

Paypal  - You do not need to have a paypal account to pay by paypal and can use both debit or credit cards or your paypal balance.

Stripe - You can pay by credit card using Stripe.

 

FABRIC MEASUREMENTS

Our fabrics are sold by the fat quarter (1 unit) but larger amounts are always sent as one continuous piece of fabric. (The only exception are border prints which are sold by the half metre. This will be specified in the item description).

1 unit = 1 FQ = 56cm x 50cm

2 units = Half Metre = 112cm x 50cm

3 units = 112cm x 75cm 

4 units = 1 Metre = 112cm x 100cm

5 units = 112cm x 125cm

6 units = 1.5 Metres = 112cm x 150cm

7 units = 112cm x 175cm

8 units = 2 Metres = 112cm x 200cm

RETURNS

If you change your mind about a purchase you have made within 7 working days of the date of delivery, you are entitled to a full refund of the original purchase price for the goods you wish to return. You will not be entitled to a refund of the postage cost or the cost of returning the item to us. To be eligible for a return, your item must be unused and in the same condition that you received it, and it must be in the original packaging.

If the item you purchased was faulty or you think the item was not as described in the item description, please contact us as we may be able to resolve the problem to your satisfaction. If you wish to return the item, we will refund the full cost of the item plus the cost of returning it. Once your return is received and inspected, we will contact you to let you know and we will credit your original method of payment within 2 days.

PAYPAL CHARGES FOR CURRENCY CONVERSION

Paypal  charges a small fee for currency conversion depending on where you  live. Please check the fees before you order as the amount you pay may differ slightly to the amount shown on your invoice. The currency exchange rate is set automatically by our website provider.

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